With $600M raised and $100M+ in ARR, Airtable is betting that it can be around for the long haul and capture the massive whitespace that is no/low-code for the enterprise-once the market catches up. Eventually, they started using language that shows that Airtable is more than just a productivity tool, sometimes kind of emotive language around the fact that it’s empowering and they’ve created these things that are really applications as opposed to just ‘using’, and so overall there is this qualitative shift that even if they don’t fully understand the distinction of what is an application versus a database versus a spreadsheet, they do start to feel this sense of ‘I’m creating something that’s more than the sum of its parts. “Eventually, they started using language that shows that Airtable is more than just a productivity tool, sometimes kind of emotive language around the fact that it’s empowering and they’ve created these things that are really applications as opposed to just ‘using’, and so overall there is this qualitative shift that even if they don’t fully understand the distinction of what is an application versus a database versus a spreadsheet, they do start to feel this sense of ‘I’m creating something that’s more than the sum of its parts,” Liu said.
Howie airtable linkedin software#
Airtable has a similar opportunity in B2B SaaS, to build software for the whitespace between sales, marketing, recruiting, and so on.
Each can generate higher ARPU and come bundled with more specialized services to make it easier to sell into the enterprise.
To continue to move upmarket despite this challenge, Airtable, like Box before it, is taking a services-heavy approach.The critical stakeholders in an enterprise deployment of Airtable, on the other hand, will tend to be those who consume systems and don't care how they were built. Airtable’s move upmarket is risky because Airtable’s product was built for those people in an organization who build and maintain systems.Peter Fenton from Benchmark said Airtable had the best retention numbers he’d ever seen. Teams that replaced Airtable with an off-the-shelf tool didn’t churn, because other use cases emerged. In the flip of what happens with dating apps, Airtable observed an anti-dating app churn dynamic with organizations.Along the way, they've gone from $18M ARR to $110M ARR, grown the team from 70 to 573, and hired almost a whole new C-suite to lead the push upmarket. Since 2018, Airtable has fully shifted from a consumer/prosumer focus to B2B.Their key levers for growth are increasing seats within an organization and increasing their price per seat (ARPU).
Howie airtable linkedin pro#
Airtable has pro plans for businesses as well as an enterprise plan that includes hands-on services-based consulting work to help optimize team usage of the product.
Its core abstractions-tables, records, views, apps and automations-give it the functionality of a basic CRUD app.
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